Shipping policy

πŸ“¦ Shipping Policy

πŸ“ Shipping Origin

All orders ship from our location in Micro, North Carolina (USA).

⏱ Processing Time

Orders are processed within 1–4 business days.

During holidays, sales, or high-volume periods, processing times may be slightly longer.

Once your order ships, you’ll receive a confirmation email with tracking information.

πŸ‡ΊπŸ‡Έ Domestic (U.S.) Shipping

We currently offer the following options through USPS:

  • USPS Priority Mail (1–3 business days) β€” $8.95

  • USPS Priority Express (1–2 business days) β€” $24.95

  • πŸŽ‰ Free Shipping on all U.S. orders over $75

All orders include tracking. Please make sure your shipping address is entered correctly at checkout.

🌎 International Shipping

We proudly ship worldwide!

  • USPS First Class International (7–21 business days) β€” $15.95

  • USPS Priority Mail International (6–10 business days) β€” $36.95

  • DHL Express Worldwide (3–5 business days) β€” $48.95

Please note:
International customers are responsible for any customs fees, VAT, or import duties required by their country.

πŸ’Œ Order Notes

Have a special request? Leave a note at checkout and we’ll do our best to make it happen πŸ’•

πŸ“¦ Lost, Delayed, or Damaged Packages

Once your order has been handed over to the shipping carrier, delivery is out of our control.

If your package arrives damaged, please contact us within 5 business days of delivery with photos so we can help make it right.

⚠️ Address Accuracy

Customers are responsible for entering the correct shipping address.
We are not responsible for orders shipped to incorrect or incomplete addresses.

πŸ’¬ Questions or Concerns

We’re always here to help!

πŸ“§ hello@southernsasssupply.com