Protection & Game Policies
Southern Sass Supply LLC – Protection Policies
Age Requirement Policy
By purchasing from Southern Sass Supply LLC, you confirm that you are 18 years or older OR have permission from a parent or legal guardian. Southern Sass Supply LLC is not responsible for unauthorized purchases made by minors.
Game Format Notice
All game purchases (Mystery Balls, Mega Balls, Baby + Me Gender Reveal, Lellon’s Bracelet Scoop) are digital-interactive games opened during live streams or recorded videos. No physical ball is shipped. Only the prize revealed during gameplay is shipped.
All Sales Final / No Refunds
Due to the surprise nature of our interactive games, ALL SALES ARE FINAL. No refunds are issued for buyer's remorse, misunderstanding of the game, unauthorized purchases by minors, or failure to read product descriptions.
Parental Permission Clause
If a minor places an order without parental consent, responsibility lies with the cardholder for securing their payment method. Southern Sass Supply LLC is not liable for orders placed without guardian permission.
Chargeback Policy
Filing a chargeback for a valid purchase is considered fraud. Southern Sass Supply LLC provides tracking, order receipts, delivery confirmation, and gameplay evidence. Customers agree to contact us directly to resolve any concerns BEFORE initiating a chargeback.
How The Games Work
1. Customer purchases preferred game.
2. Southern Sass opens the ball/scoop live or on video.
3. Slip inside reveals prize.
4. Prize is shipped to the customer (not the ball or capsule).
By checking out, you acknowledge and accept this format.
Terms & Conditions Agreement
By completing a purchase, you affirm that you have read and agree to all Southern Sass Supply LLC policies, including Age Requirements, Game Format, No Refunds, Parental Permission, Chargeback Policy, and How-It-Works.